Product Warranty

Exchange or return products within 7 days
- In the case that the product has malfunctioned or been damaged by the manufacturer or shipping process.
- The product received does not match the purchase order.
- Exchange or return the product within 7 days; the store will be responsible for the shipping costs.

Product warranty 1 year
- Free repairs; no technician labor costs. Except for spare parts that deteriorate from use.
- Product claim warranty does not cover misuse, accidents, negligence, natural disasters, or product modification.
- Claim the product received for more than 7 days; the buyer is responsible for shipping costs.

Product claim conditions
- All equipment must be complete.
- Fill out the product claim form by scanning the QR code.

How to claim products
- Take a video of the malfunctioned product for the store. Line: gmaxshop168
- Send the product to the company's address for inspection.